Payment Policy

At ceelike.com, we strive to offer a secure and convenient shopping experience. This Payment Policy outlines the payment methods we accept, payment terms, and our security protocols to ensure a smooth and transparent transaction process.

1. ACCEPTED PAYMENT METHODS

We offer a variety of secure payment options. Please ensure that the payment method you choose at checkout matches the available providers displayed on our website.

  • PayPal: Pay securely using your PayPal account. When you select PayPal at checkout, you will be redirected to the PayPal site to complete your payment securely without sharing your financial details with us.

  • Credit & Debit Cards: We accept major international cards, including Visa, Mastercard, American Express and UnionPay.

  • Digital Wallets:

    • Google Pay: Available for quick checkout using your saved payment methods on compatible devices or browsers.

    • Apple Pay: Allows fast and secure payments on supported Apple devices.

    • Shop Pay: Offers an accelerated checkout experience by securely saving your payment and shipping details.

2. PAYMENT PROCESS & VERIFICATION

  • Billing Information: Please ensure that your billing address matches the information on your credit card statement to avoid payment failure.

  • Immediate Payment: All orders must be paid in full at the time of purchase. We do not accept cash on delivery (COD).

  • Confirmation: Once your payment is successfully processed, you will receive an automated order confirmation email containing your purchase details. In some cases, additional verification may be required by our risk management team to ensure transaction security.

3. PAYMENT SECURITY & DATA PROTECTION

Your transaction security is our top priority.

  • SSL Encryption: Our website is protected by industry-standard 256-bit SSL (Secure Sockets Layer) technology.

  • PCI Compliance: ceelike.com is hosted on the Shopify platform, which is certified Level 1 PCI DSS compliant. This ensures your payment information is handled with the highest level of security standards during the entire checkout process.

  • Data Privacy: We do not store or have access to your full credit card numbers or sensitive payment information. All transactions are processed through encrypted payment gateway providers.

4. FAILED OR DECLINED PAYMENTS

If your payment is declined, your order will not be processed. Common reasons for payment failure include:

  • Insufficient funds or credit limit.

  • Incorrect billing address or CVV code.

  • Security blocks implemented by your bank or payment provider.

If the issue persists, please contact your bank or reach out to our support team at team@ceelike.com.

5. DISPUTES & CONTACT INFORMATION

We are committed to resolving payment concerns in a timely and fair manner. If you encounter any issues, please contact us immediately.

  • Email: taem@ceelike.com

  • Company: CEELIKE OFFICIAL GLOBAL BRAND MANAGEMENT LIMITED

  • Address: Shop E, G/F, Kwun Wah Building, 2 Yuen Shun Circuit, Sha Tin, New Territories, Hong Kong